As record snowfall and blizzard-like conditions blanket much of New York and Suffolk County, New York State Attorney General Letitia James issued consumer alerts aimed at protecting homeowners and tenants navigating the aftermath of the storm.
With more than a foot of snow reported in our neck of the woods, James urged residents to use caution when hiring snow removal contractors and reminded landlords of their legal obligations to provide safe and livable housing.
“As we dig out from this blizzard, many homeowners across the state may look to hire help to clear the snow around their houses and driveways,” James said, encouraging New Yorkers to work with established or recommended contractors, verify whether a license is required locally, and check for complaints with the Better Business Bureau.
She also warned residents not to pay in full upfront using instant electronic payment methods such as Zelle, and to insist on paying by check or credit card only after the work is complete.
Written contracts, she said, should include the contractor’s full name, physical address, and telephone number, and homeowners should verify identification and write down vehicle license plate numbers.
In a separate alert, James reminded tenants that landlords are required to provide essential services throughout the heating season, which runs from October 1 through May 31.
Between 6 a.m. and 10 p.m., if the outside temperature falls below 55 degrees, indoor temperatures must reach at least 68 degrees, and overnight they must be at least 62 degrees.
Tenants are also entitled to hot water year-round at a minimum of 120 degrees, and property owners must clear sidewalks and building entrances of snow and ice.
New Yorkers who encounter price gouging or unsafe conditions are encouraged to file complaints with the Attorney General’s Office by phone directly.