A recent court filing has brought to light a significant data breach that has left thousands of individuals at risk of identity theft and financial losses. On August 15, 2024, Frederick Conaway filed a class action complaint in the United States District Court for the Eastern District of New York against CSC ServiceWorks, Inc., alleging gross negligence in safeguarding personal information.
The complaint details how CSC ServiceWorks, a company providing technology platforms for laundry services, tire inflation services, and vacuum services across the country, failed to protect sensitive personal information from cybercriminals. The breach was detected on February 4, 2024, but forensic investigations revealed that unauthorized access had been occurring since September 23, 2023. The compromised data includes names, dates of birth, Social Security numbers, contact information, driver’s license numbers, financial account information, health insurance information, and medical information of approximately 35,340 individuals.
Conaway accuses CSC ServiceWorks of failing to implement adequate security measures despite being aware of the risks associated with storing such sensitive data.
"Defendant breached this duty and betrayed the trust of Plaintiff and Class members by failing to properly safeguard and protect their personal information," the complaint said. The plaintiff further alleges that the company's delay in notifying affected individuals exacerbated the harm caused by the breach.
The lawsuit seeks actual damages and restitution for those affected by the breach. Additionally, it calls for declaratory and injunctive relief to compel CSC ServiceWorks to improve its data security systems significantly. This includes annual audits funded by the defendant and long-term credit monitoring services for victims.
Representing Conaway are attorneys Vicki J. Maniatis from Milberg Coleman Bryson Phillips Grossman PLLC in Garden City, New York; David K. Lietz from Milberg Coleman Bryson Phillips Grossman PLLC in Washington D.C.; and A. Brooke Murphy from Murphy Law Firm in Oklahoma City. The case is identified as Case No.: 1:24-cv-05719.